2009 Teleconferences
Orientation for Planning and Zoning Officials — Part I – Tuesday, Nov. 10
Mark Tollison and Helen McFadden
Interpersonal Communication Skills: Working Together – May 21
Merry Taylor, President of Taylor and Associates
Strategic Responses to a Changing Economic Environment – Feb. 19
Bill Tomes, Jon Pierce and Dennis Lambries
USC Institute for Public Service and Policy Research
Strategic Responses Reference Materials:
- The Challenges of Cutback Management
- Kotter, J. (1996). Leading Change. Boston, MA: Harvard Business School Press.
- Champy, J. and Hammer, M. (1993). Reengineering the Corporation: A Manifesto for Business Revolution. New York, NY: HarperCollins.
- Champy, J. (1995). Reengineering Management: The Mandate for New Leadership. New York, NY: HarperBusiness.
- Linden, R. (1994). Seamless Government: A Practical Guide to Re-Engineering in the Public Sector. San Francisco: Jossey-Bass.
- Linden, R. (1998). Workbook for Seamless Government: A Hands-on Guide to Implementing Organizational Change. San Francisco: Josey-Bass.
Past SCAC Teleconferences
SCAC maintains a library of teleconference videos. Contact Lisa Maseng at 1-800-922-6081, ext. 340, or via e-mail to request videos for the following teleconferences:
2008
Personnel Issues Update – May 29
Linda Edwards, Partner of Gignilliat, Savitz & Bettis, LLP
Customer Service: A Step Above – Sept. 4
Linda Sloan, Taylor and Associates
Managing Change in the Workplace – Nov. 6
Merry Taylor, President of Taylor and Associates
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2007
Managing Your Time for Maximum Productivity – May 31
JoAnn Moss, SPHR, President of Human Resource Dynamics
Skills for Success as a Supervisor – Aug. 23
Merry Taylor, President of Taylor and Associates
2006
Forging Productive Relationships
Linda Sloan, Trainer for Taylor and Associates
Stress Management Dynamics
JoAnn Moss, SPHR, President of Human Resource Dynamics
2005
Customer Service: A Step Above
Merry Taylor, President of Taylor and Associates
Personnel Issues Update
Linda Edwards and Chris Johnson of Gignilliat, Savitz & Bettis, LLP
2004
Managing in a Period of Fiscal Stress
Ed Thomas and Jon Pierce, USC Institute for Public Service and Policy Research
First Line Supervision
Jack Enter, Ph.D., North Georgia College & State University
Personnel Issues Update
2003
Managing Stress on Your Way to a Healthier Lifestyle
Diane Burke, Prevention Partners Manager for the State Health Plan
Customer Service: A Step Above
Merry Taylor, President of Taylor and Associates
Getting to Know HIPAA
Jeanne Born of Nexsen Pruet Jacobs and Pollard
Ron Moore, State HIPAA Coordinator
2002
Workplace Security: Keeping County Employees Safe
Chris Cowan, Richland County Sheriff's Department
Lt. L.J. Johnson, SLED
Personnel Issues Update
Interpersonal Communication Skills: Working Together
Merry Taylor, President of Taylor and Associates
Employment Law: What Counties Need to Know