(Our job is to get as much money as possible for our
participants and to make the process as simple as possible.)

Free Software:  SCAC provides our county participants debt collection software free for your use. This software is a comprehensive package that allows data entry and editing, data transfer, letter preparation, address updates, reports and more. It's very simple and user friendly but it is very powerful with the online data transfer and reporting capability and it meets very stringent security requirements. (Click to view Software description)

Unique Account Numbers:  SCAC allows entities to include unique account numbers in the data file that are internal to our participants' billing or accounting systems. So, if billing systems are based on patient numbers, bench warrant numbers or any type of unique identifier,  the SCAC system allows participants to use these numbers to tie setoff data to their own billing data.

Flexibility in Managing Files:  SCAC understands that every county participant is different and we offer flexibility in preparing files. If your county agency, your court, your hospital has billing software or an in-house main frame system for handling billing, you have the option to prepare an ASCII or Excel file from your system to send us for this program. We will compile the data and put it in the proper formats to send to DOR. Also, we will accept multiple files from different systems in different formats and compile everything for DOR. We will even take your data from different files and put it into our software for your use.  Our IT staff will work with you to make it as simple as possible to get the data from you.

Free electronic data transfer:  SCAC provides data transfer software free for our counties’ use that is built into the debt software so it allows our participants to send and receive data with a click of the button. Our transfer software meets very stringent HIPAA security and privacy requirements. We have prepared secure folders on our local servers for each of our participants to access their data and send and receive files. For every county participant who uses the software, SCAC prepares customized software with internal passwords that can only be accessed by the participant. Or, if you are sending an ASCII or Excel file from an internal billing system, we have a secure website that can be used to send and receive data. This website can be accessed at https://setoff.fivestarcomputing.com.

Free electronic banking:  SCAC offers free electronic banking to our county participants. We made arrangements with our bank to make direct deposits into our participant’s bank accounts. There are no charges to our participants for these deposits.

Free address updates:  SCAC provides our counties with free address updates from the SC Department of Revenue (SCDOR) tax return system. Our computer staff takes files from SCDOR’s tax system and makes them compatible with our system to do a comparison with the county data files. Our computer staff prepare a report showing only accounts that have different addresses from DOR’s system and they prepare a file to update the system with new addresses.

Letters / Labels:  The SCAC debt software includes a letters/labels function to assist counties in generating notification letters and status letters.  The software will populate account data into a letter template and allow you to print all necessary letters and labels.   Or, if our participants prefer to create a more customized letter, the software can generate a data file that can be imported into a Word document. 

Reports:  The SCAC debt software allows counties to print a variety of reports to help our participants manage data and answer questions.  These reports include details for all accounts, summaries, history, match reports, and reports showing older debt collections. Participants can also print reports showing collections for a range of dates or a range of amounts collected.

Confirmations:  Another service SCAC provides participants to help manage data is that we send confirmation information for every electronic file sent to us so you can see exactly what is being loaded- number of accounts and dollar totals. This allows county participants to verify the data and make sure we are loading exactly what is needed.  This confirmation process helps minimize errors and give our participants better management control of the data that is being processed.

Export Options:  If using a different billing system in combination with the SCAC debt software, SCAC has included in the software the ability to create a file to import into your billing system. This will hopefully eliminate the need for dual data entry into more than one system.

Technical and Legal Assistance:  SCAC has a great team of in-house SCAC program and IT staff who will work with our participants on program questions and computer and software issues. SCAC does not act as your attorney but we will assist you and your attorney with legal questions.